Welcome to ProcessX
At ProcessX, we are more than just a consultancy; we are your dedicated partners in unlocking operational excellence. Specialising in process automation and business optimisation, we empower organisations to streamline their workflows and enhance their performance. Our mission is clear: to help you create efficient, effective processes that benefit both your employees and your customers.
Who we are
ProcessX is a consultancy with a focus on process automation and business optimisation. We offer end-to-end process improvement and intelligent automation services, designed to help make your business more efficient and streamlined for both employees and customers/clients.
The ProcessX team has many years of cross-industry experience in service improvement and business process management across various industries, and the public sector. We specialise in business process improvement and intelligent automation in aged care, healthcare, disability care and higher education sectors. You can read about our founders here.
What we do
As organisations expand, processes can become convoluted, leading to challenges in day-to-day operations. At ProcessX, we harness the power of intelligent automation—leveraging technologies like Robotic Process Automation (RPA), Microsoft solutions, artificial intelligence (AI) and process mining—to identify and eliminate bottlenecks, enhancing efficiency and productivity.
Our comprehensive approach begins with a thorough assessment of your current processes. We employ methodologies such as Lean Six Sigma and process mining, coupled with advanced automation tools, to optimise your operations. We will partner with you to ensure that every strategy we implement is uniquely designed to meet your specific goals.
Our Commitment
At ProcessX, we believe that sustainable success comes from personalised service. We are dedicated to collaborating with you to foster long-term improvements that truly transform your business. Partnering together, we can streamline your processes, enhance operational quality, and unlock your organisation’s full potential through the strategic use of automation and technology.
Services
At ProcessX we focus on three key areas in process management:
MINING
Process mining is a technique that uses the data available in the digital systems to analyse and assess ‘events’ – providing a detailed view of what people, machines and systems are actually doing in the real world.
IMPROVEMENT
Process improvement takes a systematic approach to improving and optimising the underlying processes at work across the organisation and identifying areas where processes can be improved. Our experts will work with you to identify areas of improvement and ensure that the operations are streamlined and productive by removing redundancies and needless complications.
AUTOMATION
Automation is essential to optimise operations in the modern world. Companies that deploy effective and calculated automation are less prone to errors in day-to-day tasks and have a streamlined workflow that benefits the company, employees, and customers alike.
“ProcessX were instrumental in helping us here at Regis.”
Imtiaz Bhayat / CIO - Regis Aged Care
Contact Us
Level 2, 700 Swanston Street, Melbourne
